Refund Policy

AchieversIT is committed to providing quality training. This refund policy outlines the terms under which refunds may be requested.

When AchieversIT Cancels Training

100% of course fees will be refunded to the delegate if the refund raise request is within 10 days of purchase.

Participant-Initiated Cancellations

Requests must be submitted within 3 business days of attending the first session via email to trainings@achieversit.com. No refunds are provided after attending 8 hours of coursework.

Non-Attendance

If a participant hasn't attended any live session, they have 15 days from payment to request a refund.

Processing Timeline

All refunds will be processed within 10-20 business working days after the request for a refund has been raised.

Additional Restrictions

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Duplicate payments are refunded within 7 days upon proof submission

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E-learning refunds are denied if more than 25% content is accessed

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Online classroom refunds are denied after 3+ hours of attendance or recordings received

Contact Us

For refund-related queries, please email trainings@achieversit.com.

Last updated: January 2025 · Contact us for questions